We’ve changed our name to help our members Peake!

It has been our pleasure to serve the employees and families of Baltimore County for more than 60 years. That focus will not change now that we are Peake Federal Credit Union. The new name is a renewed commitment to our members, our employees, and our community that we are here with smart financial services that bring and provide Peake value.

Wondering what to expect for the next few weeks and months? You’re at the right place for the most current information about our transition to Peake Federal Credit Union.

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Here are some frequently asked questions:

I am a vendor of BCEFCU, now Peake Federal Credit Union. What do I need to do?

Effective March 4, 2025, all business dealings, invoices, and communications should be directed to Peake Federal Credit Union. Our phone numbers, mailing address, and Tax ID number have not changed. The new email address for accounts payable invoices is actmail@peakefederal.com.

When will my monthly statement change to Peake Federal?

Account statements for the month ending March 31, 2025 will be under the name Peake Federal Credit Union. Account statements for the month ending February 28, 2025 will be under the name BCEFCU.

Will I need to get a new Visa Platinum credit card?

Visa Platinum credit cards issued or re-issued in spring, 2025 will be branded to Peake Federal Credit Union. Cards branded to Baltimore County Employees Federal Credit Union will still be good and do not need to be replaced until their expiration date.

Why did you change your name?

Our former name was identified as a limiting factor for those looking to join the credit union. Our new name is intended to be welcoming of our community and more inclusive of the geographic area we serve and will allow us to grow while still reflecting who we are and our commitment to serving the greater community. It also expresses the aspirations we have for our members’ financial well-being and reflects the level of service we offer to our members.

Is the name change a result of a merger or acquisition?

NO. The name change was not related to a merger, and we have not been acquired by another institution. It simply reflects who we are today and better positions us to be better able to serve our greater community.

What will change with the new name?

Your relationship with us and your day-to-day banking will not change. Beginning in March 2025, you will see changes to our website, building signage, branch design, stationery, brochures, etc. Some systems and plastic cards will transition through mid-2025. Current information can be found on this page.

Is Peake Federal maintaining its affiliation with Baltimore County Government?

YES! We are proud of our history of serving Baltimore County Government and we are steadfast in our commitment, relationship, and partnership with Baltimore County Government. We believe that by changing our name and rebranding the credit union, we will create a more welcoming identity for everyone in our community. It will also allow us to become a stronger financial institution to serve our members, and our community, better.

Will ownership of the credit union remain the same?

YES! You, our members, will continue to own the credit union.

Have the credit union’s services changed?

No. Our core services will remain the same. You can continue to expect the same high-quality service, products, and support you’ve always received from us. Our new name allows us to better serve our community, and you can expect that we’ll add services that will make your experience even better.

Will my account or membership be affected?

No. Your accounts and members are unchanged. You can continue to access your accounts and enjoy the same benefits without interruption. New debit and credit cards will be issued with our new name over time, but you won’t need to take any action.

Will I need to get new checks and debit card?

Your BCEFCU checks and debit cards will still be good! Newly designed checks and debit cards will be available shortly after March 4. Our routing number will not change, so you may continue to use your checks until you need to reorder. Once available, Peake debit cards will be sent when your card expires, as replacements for those lost or stolen, and to new cardholders. There is nothing that you will need to do!

Will staff members change?

No. You’ll continue to see the same friendly faces ready to assist you.

Will branch hours of operation change?

No. Branches will remain open and available on the same days and during the same times.

Will the credit union telephone numbers, website, and email addresses change?

Our phone numbers remain the same. Our website address has changed to www.peakefederal.com, but www.bcefcu.com will redirect to the new address for an extended period to help members through the transition. Email addresses have transitioned to @peakefederal.com. We recommend that you update any bookmarks to the www.peakefederal.com address.

How will the new name impact loan and deposit rates?

Rates will not be affected by the name change. We monitor and adjust rates in response to market conditions and will continue to do so as Peake Federal Credit Union.

Will online and mobile banking change?

In March 2025, our website, online banking, and mobile banking will reflect our new name and brand colors. You will still be able to do everything you do now on both platforms. Your online and mobile banking login credentials will not change. The BCCU Mobile App will be updated to Peake Mobile on March 6, 2025. Members who have automatic updates enabled on their devices will automatically update. Those who manually update their apps will need to visit their mobile app store to download Peake Mobile. All members will be required to agree to new Terms and Conditions when they sign in for the first time. The only change to the Terms and Conditions is the name change to Peake Federal Credit Union.

Will you be opening or closing any branches?

We will not be closing any branches. There are plans to add more branches in Baltimore County in the future.

Will my deposits remain federally insured by the NCUA?

Yes. Deposit accounts for each share owner will continue to be federally insured for up to $250,000 by the National Credit Union Share Insurance Fund (NCUA).

Where can I get more information?

Watch for information through www.peakefederal.com, email, social media, newsletters, and traditional mail. Be sure to visit the website frequently for the most current information. If you have questions, please feel free to contact our Member Services team at 410-828-4730 or pathtopeake@peakefederal.com or visit www.peakefederal.com/peake.

Thank you for being a valued member of Peake Federal Credit Union! We’re excited about this new chapter and look forward to continuing to serve you.

Still need more information?

Contact us at:

410-828-4730 | 800-234-4730

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